These companies process files or personal data on our behalf to run filedone. A file, or the part of it a step needs, goes to an AI provider only for the job you asked for, on terms that do not allow training on it. Providers may keep request logs for abuse monitoring for up to 55 days; we delete files from our own storage after 2 hours. Tools that run in your browser send your file to no one. How we handle personal data is set out in the privacy notice.
AI providers
| Company | Purpose | Location |
|---|---|---|
| Mistral AI | Reading text from scanned pages | EU (France) |
| Reading text from scanned pages; AI processing of documents and photos | EU for text reading; other processing may run outside the EU | |
| Anthropic | AI processing of documents; safety check on photos | United States and other countries |
| OpenAI | Safety check on images and photo descriptions | United States |
| fal.ai | AI photo tools (background, upscale, eraser, restore, headshots) | United States |
| Replicate | Backup for the AI photo tools | United States |
| Photoroom | Backup for background removal | United States |
Service providers
| Company | Purpose | Location |
|---|---|---|
| Cloudflare | Website hosting, security, file storage and visit counts without cookies (Web Analytics) | EU (files); global network |
| Neon | Database | Germany |
| Hetzner | Application servers | Germany |
| Resend | Sending emails | United States |
| Sentry | Error reports, without file content | United States |
| PostHog | Product analytics: with a random ID only if you accept in the cookie banner, otherwise without any ID | EU (Germany) |
| Dodo Payments | Checkout and payments (merchant of record) | United States, UK and India |
We may update this list when we add or change a provider; the date at the top shows when it last changed.